Front of house
Start with the order flow your servers actually use. Table maps, tabs, seat numbers, coursing and split checks should take fewer taps than your current system, not more.
Split and merge checks
Confirm splitting by seat, item and amount, plus merging tables mid-service.
Modifiers and forced choices
Nested modifiers and required selections prevent kitchen mistakes at the source.
Tip handling
Check tip prompts, tip adjustment after authorization and how tips flow into payroll reporting.
Kitchen and expediting
Decide whether tickets print or display, and map every item category to the right station. Misrouted tickets are the most common source of service friction after a POS change.
If you run online ordering or delivery platforms, confirm those tickets arrive in the same queue as dine-in orders so nothing is worked from a tablet on the shelf.
Back office
Labor, voids, comps, product mix and daily close reports are what let you manage cost after the shift. Confirm you can export them in the format your bookkeeper expects.
Hardware and software configuration is reviewed individually because a counter-service café and a full-service dining room need different builds. Availability may vary by model.
Terminals and POS systems BSV installs
BSV Solution works with several manufacturers, so the right device depends on how you take payments — countertop, handheld, mobile or customer-facing. Availability varies by business profile and is subject to underwriting approval.
Frequently asked questions
Do I need a full station or will a handheld work?
It depends on service style. Counter service often runs on one compact station, while full service benefits from a fixed station plus handhelds for tableside ordering and payment.
Can online orders come into the same system?
In many setups yes, through supported integrations. Which platforms connect depends on the system and the processor configuration, so it is confirmed during setup.
How are tips reported?
Tip totals appear in your daily and payroll-oriented reports. Exact handling depends on your configuration and local requirements, which a specialist can review with you.
Talk it through with a specialist
Not sure whether your current setup is exposing you to unnecessary risk or cost? Request a free statement analysis from BSV Solution. Eligibility and processor selection are reviewed individually, subject to underwriting approval.