Payment Dictionary
Payment terms, in plain English
A searchable glossary of the words you'll see on a merchant statement, a POS, or a sales call β written for business owners, not engineers.
Definitions are educational. They do not include rates, guarantees, or approval promises.
A
- ACH
- A bank-to-bank transfer used to move money between accounts in the U.S. β commonly used for payroll, recurring bills, and processor payouts.
B
- Batch
- The group of card transactions you 'close out' at the end of the day so the funds get sent to your bank.
C
- Card-Present
- A transaction where the customer's card is physically at your counter β usually has lower fees than typing a card number in by hand.
- Cash Discount
- A program that posts the card price as the listed price and offers a small discount to customers who pay with cash.
- Chargeback
- When a customer disputes a charge with their bank and the money is pulled back from the merchant while the bank investigates.
- Contactless Payment
- Any payment made by tapping a card or phone on the terminal β no swipe, no chip insert, no signature.
D
- Dual Pricing
- Showing two prices at checkout β one for cash and one for card β so customers can choose. The card price covers the processing cost.
E
- EMV / Chip
- The chip on the front of a credit or debit card. EMV-enabled terminals read the chip instead of the magnetic stripe, which makes payments more secure.
F
- Flat Rate
- A pricing model that charges the same blended rate for most card transactions, regardless of which card the customer uses. Simple to read, but the markup is bundled in.
I
- Interchange
- The base fee that card networks (like Visa and Mastercard) charge on every transaction. It is set by the networks, not by your processor.
- Interchange-Plus
- A pricing model where you pay the card network's interchange fee plus a separate, disclosed markup to the processor β so you can see the cost breakdown line by line.
M
- Merchant Account
- The bank account that holds card-payment funds before they are deposited to your business checking account. It is opened in your business's name after underwriting approval.
- Merchant ID (MID)
- The unique account number your business gets from the processor. You will see it on statements and need it whenever you call support.
N
- NFC / Contactless
- Short-range wireless tech that lets a customer tap a phone, watch, or card on the terminal to pay β no swipe or chip insert.
P
- Payment Gateway
- Software that securely passes card data from your website, terminal, or app to the processor for authorization. Common for online and keyed-in payments.
- PCI Compliance
- A set of security standards every business must follow when accepting credit cards to help keep customer card data safe.
- PCI-DSS
- The full name of the credit card security standard. 'Level 1' is the highest level of certification a payments provider can hold.
- POS (Point of Sale)
- The full system you use to ring up a sale β typically a screen, software, and a way to take payment. A POS does more than a basic terminal: inventory, employees, reporting, and more.
S
- Settlement
- The step where authorized transactions are actually funded β money moves from the cardholder's bank to your merchant account, usually after the batch closes.
- Surcharge
- An extra fee added to a credit card payment to help offset the cost of processing. Rules vary by state, so eligibility is reviewed case by case.
T
- Terminal
- The countertop or handheld device that reads a payment card (chip, tap, or swipe) and sends it for authorization.
- Tiered Pricing
- A pricing model that groups card transactions into 'qualified', 'mid-qualified', and 'non-qualified' tiers. The actual cost of each transaction can be harder to see than with interchange-plus.
- Tokenization
- Replacing a card number with a random 'token' so the real number is never stored in your POS. If a hacker grabs the token, it is useless to them.
U
- Underwriting
- The review a processor does on your business before approving a merchant account β it looks at things like business type, history, and volume.
Have a question that isn't in the dictionary?
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